Refund policy

Returns & Refunds

RMA REQUIRED — RETURN ADDRESS PROVIDED WITH AUTHORIZATION

Do not ship merchandise back without an approved return authorization. Our corporate mailing address is not a merchandise return destination, and returns sent without authorization cannot be processed.

Return window

Eligible merchandise may be returned within 30 days of delivery in unused, resalable condition with all original packaging, accessories and manufacturer materials included.

How to start a return

Call (561) 938-7498 or use our contact page with your order number and the item you wish to return. If your return is approved, we will issue a return authorization (RMA) and provide the correct return destination at that time.

Return shipping

For change-of-mind returns, return shipping is paid by the customer. If an item arrives damaged, defective, or is not the item you ordered, and the return is approved, Barber Selective arranges and covers return shipping.

Refunds

Approved refunds are generally issued within 5–10 business days after the returned merchandise is received, inspected and approved. Refunds are returned to the original payment method. Original shipping charges, where applicable, are not refundable on change-of-mind returns.

Items that may not be eligible

Merchandise that has been used, altered, sharpened, or is missing original packaging or included components may be declined or adjusted. Blades and other hygiene-sensitive items may not be returnable once opened. We will tell you before you ship anything back.

Warranty

Manufacturer warranty applies where the manufacturer provides one. Barber Selective assists with eligible warranty inquiries and will help you reach the correct manufacturer service channel.