Support
FREQUENTLY ASKED QUESTIONS
Ordering, delivery, returns and warranty — answered in one place.
Who operates Barber Selective?
Barber Selective is a retail brand operated by Beacon Media Group, Inc., which is the merchant of record for every order.
Do you ship outside the United States?
No. Fulfillment is United States only. See the Shipping Policy.
How fast do orders ship?
Orders are generally processed within 1–2 business days. Standard transit is generally estimated at 3–5 business days after processing.
What does shipping cost?
Free standard shipping is available on eligible U.S. orders of $100 or more. Shipping for orders under $100 is calculated at checkout.
What about oversized items?
Certain oversized or freight-classified merchandise may be subject to different shipping methods, delivery requirements, or charges. Any applicable shipping terms will be presented before the order is finalized, or communicated where special freight arrangements are required.
Can I return a tool?
Eligible merchandise may be returned within 30 days with original packaging and a return authorization. Unopened, unused items carry no fee; opened, non-defective change-of-mind returns carry a 15% restocking fee; wrong, damaged or defective items carry no fee. On change-of-mind returns, return shipping is paid by the customer and the original shipping charge is non-refundable. Full detail is in Returns & Refunds.
Are the products authentic?
Yes. Every tool is new, sealed retail stock — never grey-market or refurbished stock sold as new. See Warranty & Authenticity.
How do I reach a person?
Phone (561) 938-7498 · Email support@barberselective.com.