SHIPPING POLICY

Who ships your order

Barber Selective is operated by Beacon Media Group, Inc., the merchant of record for every order. Business mailing address: 7901 4th Street North, St. Petersburg, FL 33702, United States. Business mailing address only — not a retail store, pickup point, or returns destination.

Where we ship

United States only. We do not ship internationally.

Processing time

Orders are generally processed within 1–2 business days.

Carriers and transit time

Orders may be shipped through established parcel or freight carriers depending on the item, destination, and fulfillment location. Available shipping information is provided during checkout and/or after fulfillment.

Standard transit is generally estimated at 3–5 business days after processing.

Shipping cost

Free standard shipping is available on eligible U.S. orders of $100 or more.

Shipping for orders under $100 is calculated at checkout.

Final shipping cost is always shown at checkout before payment.

Oversized and freight merchandise

Certain oversized or freight-classified merchandise may be subject to different shipping methods, delivery requirements, or charges. Any applicable shipping terms will be presented before the order is finalized, or communicated where special freight arrangements are required.

Tracking

Tracking information is provided by email once the order is fulfilled and scanned by the carrier.

Address accuracy

Orders ship to the address entered at checkout. Please check it before paying. If an address needs correcting, contact customer assistance immediately — once an order is processed the address may no longer be changeable, and a corrected reshipment may require the parcel to be returned to us first.

Cancellations and order changes

To cancel an order, contact us as soon as possible with your order number. Orders that have not yet shipped are cancelled and refunded in full; once an order has shipped, it is handled under the Returns & Refunds policy.

Delayed or lost shipments

Carrier delays can occur after an order leaves us. If tracking has not updated for an extended period, contact customer assistance with your order number and we will open an inquiry with the carrier. Where a shipment is confirmed lost in transit, the order is replaced or refunded once the carrier's inquiry is complete.

Marked delivered but not received

If tracking shows delivery and the parcel cannot be located, please check with others at the address and the immediate delivery area first, then contact customer assistance within 7 days of the delivery scan so a carrier investigation can be opened while it is still possible.

Damaged in transit

Keep the item and all packaging and contact us as soon as possible after delivery with photographs of the item, the box and the label. Approved transit-damage claims are resolved at no shipping cost to you.

Refused or undeliverable parcels

Parcels refused at delivery, or returned to us as undeliverable, are refunded for the merchandise value once received and inspected. Shipping costs actually incurred on the outbound or return leg are not refundable in those cases.

Questions

Phone (561) 938-7498 · Email support@barberselective.com.